Frequently Asked Questions

This Agreement was last modified on 18th february 2016

FAQ

What Shipping Methods Are Available?

Currently, we are only shipping to continental US addresses only. Our products cannot be shipped to PO/APO Boxes. We may be able to ship to Freight Forwarding companies on items listed FF Approved, however, we do not handle custom fees or shipping rates to your country. This must be agreed upon you (the customer) and the FF company.

We provide free shipping on all our orders. Some items are also eligible for Expedited Shipping, fees will apply.

How Long Will it Take To Get My Package?

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Our usual shipping time-frame is 5-10 business days. This time-frame does not apply to over-sized items requiring truck delivery (ex. Outdoor products, TVs, etc.).

How Do I Track My Order?

You can track your order by visiting the “Track Your Order” link on the page above.

If you registered for an account during checkout. You will be able to track your order from within your account dashboard.

How Do I Place an Order?

We are now an official Bitcoin only supported shop. To learn how to checkout with Bitcoin, please visit the page below.

 

How to checkout with Bitcoin.

How Should I to Contact if I Have Any Queries?

You can contact us by phone or email. Contact information can be found on the bottom of the page.

Do I Need an Account to Place an Order?

No. You can checkout as a “Guest” but it is recommended to sign up for an account during checkout so you may be able to track your order easily.